It’s hard to judge it looked reasonably good on the website, however I’ve not seen the bottle. It took over a week before the bottle was made ready for dispatch. It then sat with the curriers in china for another week, before being shipped out of the country.
Customer service efforts were limited to a less than a sentence and a link to the currier. Definitely the poorest customer service I’ve seen in several years. My follow up email was ignored (I suspect as I worded it in a manner that would confuse AI and require human intervention).
I’ve been emailed saying that the bottle was delivered and another asking for a review of the bottle. However I’m now a long way into the holiday I required the bottle for. So can say if it good, poor or indifferent. However I’m sure thatinspite of being largely ignored by customer service, marketing will now start spamming my email account.
The two stars are based Super Sparrow’s assertion that the bottle has been delivered, how I can’t confirm that is really the case at this stage.
Love the bottle and the colour- but the hole inside the mouth piece was blocked so couldn’t use the straw😕
Really nice thermos. It's nice that the cap is insulated. Overall would recommend.